How to Cancel My Planet Fitness Membership: A Step-by-Step Guide

Cancelling a gym membership can be a daunting task, but it's sometimes necessary. If you're looking to cancel your Planet Fitness membership, you're not alone. Many people have successfully cancelled their memberships, and with this guide, you can too. As a fitness industry expert with over 10 years of experience, I'll walk you through the step-by-step process of cancelling your Planet Fitness membership.

Before we dive into the cancellation process, it's essential to understand the different types of Planet Fitness memberships and their associated terms. Planet Fitness offers various membership plans, including month-to-month, 1-year, and 2-year contracts. The cancellation process may vary depending on your membership type and location.

Cancellation Methods: A Step-by-Step Guide

There are several ways to cancel your Planet Fitness membership, and we'll cover each method in detail.

Method 1: Cancelling in Person

Cancelling in person is often the most straightforward method. To do so, follow these steps:

  • Visit your local Planet Fitness gym during business hours.
  • Speak with a staff member or manager and let them know you'd like to cancel your membership.
  • They will likely ask for your membership information, including your ID and account details.
  • Sign a cancellation form, and your membership will be terminated.

According to Planet Fitness' policy, you can cancel your membership in person at any time. However, be aware that some locations may require you to provide a 30-day notice or pay a cancellation fee.

Method 2: Cancelling by Phone or Email

If you can't visit the gym in person, you can also cancel your membership by phone or email. Here's how:

  • Call Planet Fitness' customer service number: 1-800-Planet-Fitness (1-800-759-3688).
  • Provide your membership information and request to cancel your membership.
  • Alternatively, you can send an email to cancellations@planetfitness.com with your membership details and a clear request to cancel.

When cancelling by phone or email, make sure to keep a record of your conversation or email, including the date, time, and representative's name.

Method 3: Cancelling Online

Some Planet Fitness locations allow online cancellations through their website. To cancel online:

  • Log in to your Planet Fitness account on their website.
  • Navigate to the "My Account" or "Membership" section.
  • Look for a "Cancel Membership" or "Terminate Account" option.
  • Follow the prompts to complete the cancellation process.

Note that not all locations offer online cancellations, so you may need to use one of the other methods.

Key Points

  • Understand your membership type and associated terms before cancelling.
  • Cancelling in person is often the most straightforward method.
  • Be prepared to provide your membership information and sign a cancellation form.
  • Keep a record of your cancellation, including the date, time, and representative's name.
  • Cancelling online may be available, but not all locations offer this option.

Cancellation Fees and Policies

Before cancelling your Planet Fitness membership, it's essential to understand their cancellation policies and potential fees.

According to Planet Fitness' terms and conditions, you can cancel your membership at any time. However, some membership plans may have specific requirements or penalties for early termination.

For example, if you're on a 1-year or 2-year contract, you may be required to pay a cancellation fee or provide a 30-day notice.

Fee TypeAmount
Cancellation Fee$10-$30
Late Payment Fee$10-$25

Frequently Asked Questions

What is the best way to cancel my Planet Fitness membership?

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The best way to cancel your Planet Fitness membership is in person, as it's often the most straightforward method. However, you can also cancel by phone, email, or online, depending on your location's policies.

Will I have to pay a cancellation fee?

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Possibly. Some Planet Fitness membership plans may have specific requirements or penalties for early termination, including cancellation fees. Review your membership terms and conditions to understand any potential fees.

How long does it take to cancel my membership?

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The cancellation process typically takes a few minutes to complete, but it may take a few days for the cancellation to be processed and reflected in your account.

In conclusion, cancelling your Planet Fitness membership requires understanding your membership type, following the correct cancellation process, and being aware of potential fees. By following this guide, you can successfully cancel your membership and move forward with your fitness journey.