The California Department of Water and Power (DWP) is a vital organization that provides essential services to the residents of Los Angeles. As a customer, it's crucial to have the right contact information to reach out to them for various inquiries, concerns, or requests. In this article, we'll explore the different phone numbers provided by DWP Los Angeles and help you find the most suitable one for your needs.
With a rich history dating back to 1908, the Los Angeles Department of Water and Power has been serving the city's water and energy demands for over a century. As a trusted provider, they strive to deliver exceptional customer service, ensuring that residents have access to reliable and efficient services.
DWP Los Angeles Customer Service
For general inquiries, bill-related questions, or to report an outage, you can reach out to the DWP Los Angeles customer service team. They have a dedicated phone number for customers:
(800) 342-5397 or (213) 367-8000 (Monday - Friday, 8:00 am - 5:00 pm)
This phone number is ideal for:
- Paying bills and inquiring about payment options
- Reporting outages or service disruptions
- Requesting new or transferred services
- Obtaining general information about DWP services
Emergency Contact Information
In case of an emergency, such as a gas leak or water main break, it's essential to contact DWP Los Angeles immediately. For urgent matters, you can call:
(800) 342-5397 or (213) 367-8000 (available 24/7)
Alternatively, you can also dial:
3-1-1 (Monday - Friday, 8:00 am - 5:00 pm) or (213) 229-7000 (after hours)
Specific Services and Phone Numbers
DWP Los Angeles offers various services, and they have distinct phone numbers for each:
| Service | Phone Number |
|---|---|
| Water Services | (800) 342-5397 or (213) 367-8000 |
| Electric Services | (800) 342-5397 or (213) 367-8000 |
| Gas Services | (800) 427-2772 or (213) 367-9000 |
Frequently Asked Questions
Here are some common questions and answers to help you navigate DWP Los Angeles:
Key Points
- The main customer service phone number for DWP Los Angeles is (800) 342-5397 or (213) 367-8000.
- For emergencies, call (800) 342-5397 or (213) 367-8000 (available 24/7).
- DWP Los Angeles offers separate phone numbers for water, electric, and gas services.
- You can also dial 3-1-1 for non-emergency inquiries.
Conclusion
In conclusion, having the right phone number for your needs is crucial when contacting DWP Los Angeles. Whether you're a residential or commercial customer, this article has provided you with the essential contact information to reach out to them. Remember to save their customer service numbers for future reference, and don't hesitate to reach out if you have any questions or concerns.
What is the main phone number for DWP Los Angeles customer service?
+The main phone number for DWP Los Angeles customer service is (800) 342-5397 or (213) 367-8000 (Monday - Friday, 8:00 am - 5:00 pm).
What is the emergency contact number for DWP Los Angeles?
+For emergencies, you can call (800) 342-5397 or (213) 367-8000 (available 24/7).
Can I pay my bill over the phone?
+Yes, you can pay your bill over the phone by calling the customer service number: (800) 342-5397 or (213) 367-8000.
By providing accurate and up-to-date contact information, DWP Los Angeles aims to ensure that customers can easily reach out to them for assistance. Whether you’re a long-time resident or new to the area, having the right phone number can make a significant difference in resolving your queries or concerns efficiently.